Returns & Exchanges
At Starlight Distribution, we want your home to shine. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our customer care team with your order number to begin the return process.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided by our team and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a credit to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing